Frequently Asked Questions

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How do I place an order on Yasini Jewelers?

Ordering on Yasini Jewelers is simple, easy, and always a great experience. Once you have found the item you would like to purchase, click on the "ADD TO SHOPPING CART" button to place it in your Shopping Cart. After proceeding to click "CHECKOUT", follow the directions through the checkout process to complete your order.

Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information. We don’t accept payments over the phone for our customer’s safety.

Is it safe to order on Yasini Jewelers?

Yes indeed, ordering on Yasini Jewelers website is safe and fairly easy. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. In other words, we at Yasini Jewelers want our customers to feel as safe and secure as possible when making your purchases on our website. After all, customer satisfaction is our priority.

What shipping options are available on Yasini Jewelers?

Currently, we are only able to accept online orders to shipping addresses within the United States, and do not ship internationally. To ensure the secure delivery of our customer's orders, Yasini Jewelers does not ship orders to post office boxes. Yasini Jewelers is solely able to accept post office box addresses for your billing needs.

• All our shipments are insured for the full purchased amount.
• Adult signature required for all shipments.
• Shipping charges varies based on location and insurance (purchase amount).

Items ordered together may not always ship together. If your order requires more than one shipment, you will only be charged one shipping fee. Orders placed before 1:00PM EST Monday through Friday will be delivered on the following business day, including Saturdays where Saturday delivery service is available. Sunday and holiday delivery is not available. Next-day delivery is not offered for special orders or engraved items.

REGULAR ENGRAVING SCHEDULE: Yasini Jewelers asks that you please allow an additional 2-3 days for delivery of machine-engraved items and an additional 4-5 days for delivery of monogrammed and hand-engraved items.

To inquire about shipments within the U.S. APO or FPO addresses, please contact Customer Service at 1-800-667-2220. Representatives are available Monday-Saturday 11:00AM-8:00PM CST, Sunday 12:00PM – 7:00PM CST.

Can I ship my order to an international location?

No, unfortunately we, at Yasini Jewelers, are presently only able to accept online orders to shipping addresses within the United States.

Yasini Jewelers also offers e-commerce services to Puerto Rico and all US territories.

Yasini Jewelers also offers shipments to Canada. Canadian Customs/taxes apply.

To inquire about shipments to U.S. territories, APO or FPO addresses, please contact Customer Service at 1-800-667-2220. Representatives are available Monday-Saturday 11:00AM-8:00PM CST, Sunday 12:00PM – 7:00PM CST.

Will I be charged sales tax on my Yasini Jewelers purchase?

Yasini Jewelers is required by law to charge state and local sales tax for orders shipped to states where we conduct business. Therefore, all Yasini Jewelers online orders will include sales tax where such taxes are imposed by the destination state. Applicable sales tax will be added for deliveries within the following states: IL and VA.

Will my Yasini Jewelers purchase arrive gift-wrapped?

At the checkout process, Yasini Jewelers gives its customers the option of gift wrapping there order.

Can I include a personalized gift message with my purchase?

Yes, you will be given the opportunity to create a personalized message at checkout within the "Gift Wrap" comment box. The message, enclosed in a white envelope, will arrive with your gift package. The package will not have any other additional form identifying you as the giver.

For this reason, we encourage you to at least enter your name on the gift message. Yasini Jewelers invites you to express yourself with a customized gift message to accompany your purchase. Please refrain from using questionable words, phrases and obscenities in your message.

Yasini Jewelers reserves the right to remove any such questionable words or vulgar phrases from your personalized messages. Please contact Customer Service at 1-800-667-2220 if you have any questions regarding this policy. Representatives are available Monday-Saturday 11:00AM-8:00PM CST, Sunday 12:00PM – 7:00PM CST or email info@Yasini.com.

Is all Yasini Jewelers merchandise available for purchase online?

Yasini Jewelers features a limited but extensive collection of Yasini Jewelers. merchandise for online shopping. We continually add to our online merchandise offerings.

What if I need extra help or advice about my purchase?

Registry Consultations
If you need any assistance on wedding or gift registries, you may set up an in-store registry consultation via Yasini Jewelers. Yasini Jewelers Wedding & Gift Consultants have many years of experience and will help its customers make their choices with confidence.

As a complimentary service, a Yasini Jewelers Wedding & Gift Consultant will contact you within 48 hours to schedule an appointment and to answer any questions you may have. To schedule a registry consultation, please contact Customer Service at 1-800-667-2220. Representatives are available Monday-Saturday 11:00AM-8:00PM CST, Sunday 12:00PM – 7:00PM CST or email info@Yasini.com.

Personal Shopping
For any other items, as a complimentary service, our knowledgeable Personal Shoppers are available to provide you with gift suggestions for all occasions or perhaps a special gift that suits you and your elegant tastes.

To contact one of our Personal Shoppers, please call to inquire about at 1-800-667-2220. Representatives are available Monday-Saturday 11:00AM-8:00PM CST, Sunday 12:00PM – 7:00PM CST. or email info@Yasini.com.

Does Yasini Jewelers offer Personal Shopping services?

Yasini Jewelers invites you to experience our Personal Shopping services, as a complimentary service, to take care of all your shopping needs and to save you precious time.

Our extensively knowledgeable Personal Shoppers provide Yasini Jewelers customers with gift suggestions for all occasions or perhaps a special piece of jewelry that suits you!

How can I check on an order I placed on Yasini Jewelers?

To check on the status of an order or verify shipment, you can login to your Yasini Account or check your email for shipment information.

How can I make returns or exchanges?

Items are accepted for store credit or exchange in the U.S. if returned in new condition within 14 days, excluding custom made pieces and sized items, accompanied by a sales receipt.

Prices are subject to change due to gold market price.

Prices are subject to change due to gold market price.

There may be exclusions; we ask that our customers be aware.

Returns may be sent to our Customer Service Center, or you may take your return to any Yasini Jewelers in the U.S.

Are prices on Yasini Jewelers subject to change?

Prices on Yasini Jewelers are subject to change without notice based on gold stock market price. Please expect to be charged the price for the Yasini Jewelers merchandise you buy as it is listed on the day of purchase.

How do I order Yasini Jewelers merchandise?

Online: Once you have selected your Yasini Jewelers merchandise, click "Add To Shopping Cart". You will be guided through the order process. To locate the store nearest you, go to Stores & Events on the bottom navigation bar. We encourage you to come and visit us to experience a Yasini Jewelers store in person.